A special thank you to El Hassan Gad (houseman) for creating such an incredible atmosphere in our room. We travel a lot and have stayed in many places, but this is the first time we’ve experienced something like this — all thanks to his amazing towel creations. Thank you so much for such a wonderful stay — we truly enjoyed everything. The atmosphere was amazing, warm, and welcoming from the very beginning.

Very good cleaning 101 Mustafa Nabil

We stayed in a family premium room at the Beachside site. At first I’d booked Mountainside and then read the reviews and knowing our preferences, booked Beachside instead. Very glad we did. Lovely grounds and surroundings and our room was nice, bright and modern maybe a bit tired in places but overall was decent. There was a ground floor family room in another building on the same site which was newer and less tired, very spacious with an open courtyard and suited for wheelchair access but we preferred to be higher up. We were on the second floor with a balcony and had a lot of sunlight, which was great plus a nice view of the grounds. The family room was two adjoining rooms separated by a d